Sukma has five workspace roles, each with a different scope.

Owners and Admins control the whole workspace — they manage billing, enable products, invite people, and set organization-wide policy.

Managers and Facilitators run programs within the workspace. They create and host workflows but don't control workspace-wide settings or billing.

Members are regular participants — they use the products assigned to them but don't manage the workspace.

Audience users have the narrowest access — they join specific sessions they've been invited to, nothing more.

If someone can't access a product or see a result, the first check is whether their role grants the right level of access.