Setup Help

Workspace Roles & Permissions

Choose this when you need to set up or understand who can do what in your workspace.

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Workspace Roles & Permissions

Best For

Set clear access boundaries so the right people control the right things — without over-permissioning.

Need More Help?

Use account support when the question depends on your specific workspace, partner setup, funding path, or blocked route.

What this covers

This page explains how roles work in Sukma workspaces. Roles control who can change settings, who can create and run workflows, and who can only participate. Getting roles right prevents both too much access (a security risk) and too little (a frustrating blocker).

Who should use this

Use it when setting up a new workspace, when someone needs more or less access than they have, or when you're designing how a team will use Sukma across multiple levels — leaders, managers, and learners.

How to get started

At a glance: Owner and Admin — full workspace control. Manager — create and run programs, see scoped results. Member — use assigned workflows. Audience — join invited sessions only. Roles are assigned when you invite someone and can be updated later from workspace Settings → Members.

Setup and billing

Roles affect who can request credits and approve billing actions. Only workspace owners and admins can top up credits or approve funding requests. Managers and members cannot modify billing unless elevated to a higher role.

Permissions and trust

Role configuration is a governance decision as much as a setup one. Audit-ready workspaces should review roles regularly to ensure former employees or external participants no longer retain access. The workspace Settings → Members screen shows all current role assignments.

Next steps

Organization Leaders

Managers & Facilitators

Skill Test

Contact Support

Request Demo

Frequently asked questions

What is the difference between workspace roles like owner, admin, manager, and member?

Sukma has five workspace roles, each with a different scope.

Read guide

As a facilitator or program manager, what can I do in Sukma?

Managers and facilitators have enough access to run and monitor their programs, but they don't control workspace-wide settings or billing.

Read guide

Can I see results and reports after someone completes a Skill Test?

Yes — Skill Test includes detailed reporting for test creators and workspace managers.

Read guide

Support

Still need help?

Our team can help when the answer depends on your specific workspace, setup, or billing situation.