Audience Help

Managers & Facilitators

Choose this if you run sessions, workshops, or programs but do not control the workspace overall.

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Managers & Facilitators

Best For

Launch sessions, review results, and coordinate delivery within your scope — without touching admin or billing.

Need More Help?

Use learning support when the question depends on your specific workspace, partner setup, funding path, or blocked route.

What this covers

This page is for the people who run things day to day — facilitators, instructors, program managers, recruiters, or team leads who use Sukma to run their programs without owning the whole organization account.

Who should use this

Use it if someone else owns and manages the workspace, and your job is to create, host, and manage specific programs or sessions within it. If you also own billing and organization-wide settings, see Organization Leaders instead.

How to get started

Your access is scoped to what your role allows. As a manager, you can create and launch workflows, invite participants, and see results for your programs. You typically can't change workspace-level settings, billing, or other people's roles. If something you need isn't available, ask your workspace admin to enable it.

Setup and billing

You typically don't control billing. If you need more session credits or access to a product that's blocked, make that request to your workspace admin. They can enable it from workspace Settings.

Permissions and trust

You can see results and reports scoped to your programs. Workspace-wide reports are usually visible to admins and owners only. For sharing learner results externally, check with your admin on what's permitted.

Next steps

Team Sessions

Workspace Roles

AI Coaches

Contact Support

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Frequently asked questions

As a facilitator or program manager, what can I do in Sukma?

Managers and facilitators have enough access to run and monitor their programs, but they don't control workspace-wide settings or billing.

Read guide

What is the difference between workspace roles like owner, admin, manager, and member?

Sukma has five workspace roles, each with a different scope.

Read guide

A product shows in the menu but I get an access error. What should I do?

There are a few common causes:

Read guide

When should I use Team Sessions instead of AI Coaches?

Use AI Coaches for individual learning — one person working through a topic with an AI guide.

Read guide

Support

Still need help?

Our team can help when the answer depends on your specific workspace, setup, or billing situation.